The E.ON's 21th. century...

Technical evolution, automation, computer technic. On the other side the "red tape" the Big Brother, the confidence tricks everywhere. In this case this is the E.ON Ltd. that does its duty, and takes the money for the electricity, and the gas. And if it can do this then why don't take little more...
According to their recommendation we report the state of the gas meter by online report, that i easy, don't need to wait until they pick the phone up at last. And the man feels that it' the 21th. century. The report is like this: The citizen chose the "mérőállás bejelentés" menu on the E.ON's website (It's hard to find, almost hidden, so for advanced users, only!). Then he fills the form in with the most important: the state of the gas meter. You can do this with both of the electricity, and gas, too. When you sent it you get an accept email, the system received the rate, the whole thing is in progress. This is how it has to be.
And according to our online reportwe received the monthly account today (postal letter). And there are more m³s on it than we reported! Called the "reclamation", they told that we gave these data on 7th. of the month, and the system closes the month on 12nd., and it ESTIMATES THE CONSUPTION for the remaining 5 days! (?????) And you have to pay it, too! Disgusting! And for the full success the system calculates more than 10m³s for this time!
Don't see the comfortable way, go back to the telephon report, maybe it works...
To see the other side: We do like this with the same E.ON to report electricity, too. Why don't the system works like the same? It doesn't estimate.
Yuck, again!